Data Collection

We collect personal data provided directly by users and data collected automatically when interacting with our website and services. The information we gather is limited to what is necessary to deliver professional legal advice and to fulfill regulatory obligations.

Data You Provide

Data you provide when instructing AgentYLaw or contacting us may include personal and case-related details required to evaluate and perform legal services.

• Identity information: full name, date of birth, national ID or passport number when necessary for identity verification.
• Contact details: postal address, email address and telephone number (for service coordination and updates).
• Transaction and property data: property addresses, ownership documents, transaction terms, contracts and relevant supporting documentation.
• Business information: bank details or payment records where required to process invoices and manage payments.
• Case communications: emails, messages and notes platform with our lawyers and consultants relevant to the engagement.
• Compliance and identity documents: due diligence files required by Swiss law or professional practice when performing certain services.

Automatically Collected Data

When you visit AgentYLaw.pro or interact with our digital services, we collect limited technical and usage data to maintain service quality and analyze site performance.

• Device and browser information, including IP address, browser type and operating system.
• Usage data and page interaction metrics to improve website navigation and content relevance.
• Referrer and access timestamps to troubleshoot access issues and monitor service availability.
• Cookies and similar technologies to remember preferences and support analytics.
• Error and diagnostic logs to detect and fix technical issues.
• No sensitive personal data is collected automatically unless you provide it during a service interaction.

Third-Party Data Sources

AgentYLaw may receive personal data about clients from third parties when it is necessary for an engagement; we limit such processing to relevant and legitimate purposes.

• Referrals from partner agents, notaries or other professionals providing case background and contact details.
• Public records and land registries for property verification and ownership checks.
• Service providers involved in identity verification, compliance checks or payment processing with which we have contractual arrangements.

Legal Bases for Processing

AgentYLaw relies on legitimate legal bases for data processing depending on the nature of the activity and applicable Swiss data protection rules. We process personal data when it is necessary for the provision of legal services, to comply with legal obligations or based on your consent where required.

• Performance of a contract: processing necessary to provide the legal services you have requested.
• Legal compliance: processing required to comply with statutory duties, such as anti-funds laundering checks.
• Legitimate interests: processing for business operations, fraud prevention and professional record keeping where such interests are not overridden by your rights.
• Consent: where we ask for and receive explicit consent for specific processing activities, such consent will be documented and may be withdrawn.

Cookies and Tracking

AgentYLaw.pro uses cookies to enable essential site functions and to gather anonymous analytics. Cookies help us provide a smoother browsing experience and understand how visitors use the site.

We use session cookies for basic website functionality, persistent cookies for remembered preferences, and analytics cookies to collect aggregated site usage data. We do not use cookies to profile visitors for targeted advertising.

Cookie categories include: strictly necessary, performance/analytics and functional cookies. Each cookie type has a limited purpose and retention period.

You can manage cookie preferences through your browser settings or via any cookie controls provided on our site. Disabling some cookies may affect website functionality.

Full cookie details and settings

Data Sharing and Recipients

AgentYLaw shares personal data only when necessary to provide services or to comply with legal obligations. Third-party recipients are selected based on their ability to protect data and their contractual commitments.

• Service providers engaged to perform specific tasks, such as cloud storage, identity verification and encrypted communication tools.
• Professional advisors and partner firms involved in a particular case or transaction, on a need-to-know basis.
• Regulatory authorities, courts or law enforcement when required by law or to defend legal rights.
• Payment processors and banks for the purpose of invoicing and receiving payments for services.
• Public registries and land authorities when conducting property searches or recording transactions.
• Other parties to a transaction with your consent or as necessary to fulfill the service requested.

International Transfers

Where data must be transferred outside Switzerland, AgentYLaw ensures appropriate safeguards are in place. Transfers are limited, necessary and carried out under contractual protections or other lawful mechanisms recognized for cross-border data flows.

Safeguards may include standard contractual clauses, data processing agreements and privacy commitments from recipients to ensure an adequate level of protection aligned with Swiss requirements.

Data Retention

We retain personal data only as long as necessary for the purpose it was collected, to meet contractual and legal obligations, and to support legitimate business needs such as dispute resolution.

Client account records and engagement files are retained for periods required by professional regulations and tax legislation, typically several years after the conclusion of services.

Communications and case-related messages are kept for a period necessary for case management and may be stored for up to the retention period applicable to the engagement.

Technical and access logs are retained for a limited period to support security monitoring and service reliability, then anonymized or deleted in line with our retention schedules.

When retention periods expire or data is no longer necessary, we securely delete or anonymize personal data unless preservation is required for legal reasons.

Security Measures

AgentYLaw implements technical and organizational measures to protect personal data from unauthorized access, accidental loss, or unlawful processing. Measures are reviewed periodically and adapted to evolving risks.

• Encrypted storage and transmission of sensitive client files and communications.
• Access controls, role-based permissions and multi-factor authentication for internal systems.
• Regular backups, vulnerability assessments and incident response procedures to limit potential disruptions.

Your Rights

You may have rights regarding your personal data depending on local law and the nature of processing. AgentYLaw responds to requests to exercise these rights in a timely manner and within the bounds of legal and professional obligations.

• Right to access: request confirmation of whether we process your personal data and obtain a copy where applicable.
• Right to rectification: request correction of inaccurate or incomplete personal data.
• Right to erasure: request deletion of personal data where retention is no longer necessary and legal obligations do not prevent deletion.
• Right to restriction: request restriction of processing in certain circumstances, such as dispute over accuracy.
• Right to data portability: where applicable, request transfer of data to another provider in a commonly used format.
• Right to object: object to processing based on legitimate interests, where applicable, subject to overriding lawful grounds.
• Right to withdraw consent: if processing is based on consent, you can withdraw it for future processing.
• Right to lodge a complaint with a supervisory authority if you consider your rights to be infringed.

How to Make a Rights Request

To exercise any of the rights described above, contact AgentYLaw using the details below. Provide sufficient information to identify yourself and specify the request. We may ask for additional information to verify identity and to locate the relevant records.

[email protected]

We aim to respond to rights requests promptly and, where required by law, within the statutory timeframe. In complex cases we will provide interim updates and explain any lawful reasons for any delay.

Marketing communications

AgentYLaw may contact you with service updates, news, and offers related to property agent legal consulting. Communications are based on your consent or our legitimate interest to inform existing clients about relevant services. You will only receive marketing messages that align with your stated preferences and in accordance with applicable Swiss law.

You can opt out of marketing communications at any time by using the unsubscribe link contained in each message, or by contacting us directly at Route d'Anniviers 1, 3967 Chalais, Switzerland or via the contact form at AgentYLaw.pro.

Children's privacy

AgentYLaw services are intended for adults and professional users. We do not knowingly collect personal data from children. If we become aware that we have collected data from anyone under the age required by law in your jurisdiction, we will take steps to delete that information without undue delay.

Links to third-party sites

Our website may contain links to third-party websites and services. AgentYLaw is not responsible for the privacy practices or content of those sites. When you leave AgentYLaw.pro, we encourage you to review the privacy policies of each visited site before providing personal information.